Resume

While I started my career in technology consulting, I quickly realized that my passion was with customer experience.  Through the years, I’ve had the opportunity to work in many different environments, learned a lot, taught a bit, and met so many great people along the way.  I have a network of designers, developers, and business leaders that I trust.

I strive to make your job easier, and to make your customer experience the best it can be.

Here’s a snapshot of some of the tools I use:
Business: 
MS Office, Google Suite, Zoom Meeting, SLACK, Monday, Basecamp
Interface/Design: Axure, Draftium, Balsamiq, Adobe Spark, Canva, 
Marketing/Social: Media: Mailchimp, Constant Contact, MailerLite, Later, Planoly 
Product Testing: Jira, Bugzilla, bug-tracker  
User Testing: SurveyMonkey, Usabilla, usertesting.com

Clients

Roles

UX Architect
Usability Researcher
Content Creator
UX Writer
Content Manager

Project Manager
Business Analyst
Social Media Coordinator
Customer Service Support
QA Tester

Customer Experience Lead
Information Architect
Onboarding Specialist

Interests

Health & Wellness
Beauty
Fashion

DIY
Startups
Women-Owned Businesses

Travel
Cooking